Considerations

Nauyaca Waterfalls

COVID-19 PROTOCOLS

 

We have dedicated these considerations to take into account so that you enjoy the experience of Nauyaca Waterfall experience in the best way:
  • You need to have a reservation confirmation from our company so that it is effective, it will be delivered to the email address on the reservation form.
  • The walk is NOT recommended for children or people with any or some of the following health problems: heart problems, obesity, asthma, pregnant women or any physical condition that limits it to this kind of activity.
  • When arriving at the falls there is a staircase of approximately 100 meters that works as access to them, so it is mandatory to go through them.
  • We only accept VISA / MASTERCARD credit or debit cards
  • You can cancel the tour with cash or credit card if you are a Visa or Master Card.
  • All cancellations must be made before 24 hours and if groups of 8 or more people, the cancellation must be made 48 hours in advance by calling our office at 27870541 (during office hours from 7:00 am to 5:00 pm) or online, otherwise the entire reservation will be charged.
Characteristics of the attractions according to the time of year:

Winter

In winter it is possible that it rains in the evenings or all the day, reason why the saturation of the ground is predominant and generates mud; that the river possibly increases its current and flow so it will be difficult to swim; In addition, sometimes the river will be somewhat dirty.

It is worth mentioning, for security reasons it is forbidden to swim in the river if there is heavy rain, so it is requested to leave the water immediately.

Summer

The size of the cataract will decrease especially in March, this due to the predominant dry conditions of the time; In addition, the roads will have enough dust and the sensation of heat will increase.

Important considerations for the walk

-We will only work under reservation.
-The time of the tour will be limited in order to regulate the number of people.
-The capacity of people per hour will be limited.
-Schedule of entry and exit to the waterfalls:

Monday to Saturday
7 a.m. – 11 a.m.
9 a.m. – 1 p.m.
11 a.m.– 3 p.m.

Sundays
8 a.m. – 12 m.d.
10 a.m – 2 p.m.
12 m.d. – 4 p.m.

-Please be on time so you don´t lose your reservation
-The reservation runs from the moment you buy your ticket until the exit from the waterfalls (the hike back to the parking lot is not included)
-As a preventive measure for COVID, jumping is prohibited

Important considerations for the Horseback Riding

You must have written confirmation of your reservation by Cataratas Nauyaca
You do not need to know how to ride a horse.
Before arriving at the Falls there is a path with steps of approximately 100 meters to enter to the Falls.
We have a weight limit of 220 pounds for people without experience riding horses and 240 pounds for experienced people riding horses.

Important considerations for 4×4 Tours

Have written confirmation of your reservation by Cataratas Nauyaca
Before arriving at the Falls there is a path with steps of approximately 100 meters to enter to the Falls.

Our hours are from Monday to Saturday

Our schedule for the 4×4 Economic Tour is:

07:00 am – 09:30 am
08:00 am – 10:30 am
09:00 am – 11:30 am
10:00 am – 12:30 am
11:00 am – 01:30 pm
12:00 md – 02:30 am

 

All our prices have TAX Included.

Nauyaca Waterfalls exist to give you an unforgettable experience and some memorial memories.